Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how VAU LIMITED (“VAU”, “we”, “us”) collects, uses and protects your personal data when you use our website and services. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and applicable Irish data-protection law.

1. Who we are

VAU LIMITED, a company incorporated in Ireland (Company No. 818719), registered office at Venture Hub, 136 Capel Street, Dublin, D01 T2C9, Ireland, is the data controller. For any privacy questions, contact [email protected].

2. Data we collect

• Account data — name, email and authentication identifiers when you create an account.
• Usage data — interactions with the app and website, device and approximate location where needed to provide a service.
• Transaction data — records of bookings and orders. Card and payment details are processed directly by our payment provider; VAU does not store full card numbers.

3. How we use your data

We use personal data to provide and improve our services, process bookings and orders, ensure security, comply with legal obligations, and communicate with you. We rely on the legal bases of contract performance, legitimate interest, consent and legal compliance.

4. Payments

Payments are processed by licensed third-party providers (including Stripe). VAU is a technology platform and does not hold financial licenses or custody user funds. Your payment information is handled under the payment provider’s own privacy terms.

5. Sharing

We share data only with service providers acting on our behalf, partners necessary to fulfil a service you request, and authorities where legally required. We do not sell personal data.

6. Your rights

Under GDPR you have the right to access, rectify, erase, restrict and port your data, and to object to certain processing. To exercise these rights, contact [email protected]. You may also lodge a complaint with the Irish Data Protection Commission.

7. Data retention & security

We retain personal data only as long as necessary for the purposes described or as required by law, and apply appropriate technical and organizational measures to protect it.

8. Changes

We may update this policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.